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Absolutely! Our coaches are carefully selected based on their experience and suitability to train individuals over 50, ensuring you get the best guidance and support.
No, at the moment we are offering only individual sessions to ensure you get the personalized attention you deserve. Please leave us your email and we will keep you posted when we start group options!
Changes to your package are not allowed once purchased. However, if you have exceptional circumstances, feel free to reach out to our customer support, and we will see how we can assist.
Pausing a package may be possible in certain circumstances. Contact our customer support to discuss your situation and explore available options.
You can certainly request a specific coach when scheduling your sessions. While we try our best to accommodate your preference, final assignments are based on coach availability.
Yes, we offer online sessions if you cannot attend in person. Just let us know in advance so we can make the necessary arrangements.
Once you book and pay for a program, we will provide all the details about the location, time, and coach in advance.
We offer a free consultation to help you assess which "fit for 50" package best matches your needs and goals. It is all about finding the perfect fit for you.
You can provide feedback through our platform. Your feedback helps us improve our services.
You can book a free consult on the website, just click the book a free consult link anywhere on the site. Or you can reach us directly on Whats App. Consultations can be conducted in person or via video conference, based on coach & coachee convenience.
The number of sessions you can book depends on the package you purchase. Each package specifies the number of sessions and the period in which they must be used.
"Packs" are service listings on the platform that specify the price, type of services offered, number of sessions included, and the time period for attending those sessions.
If you need to reschedule or cancel a session, just let us know at least 24 hours in advance. If you cancel or reschedule without sufficient notice, the session will be treated as used, and no refund will be provided.
A "Session" refers to any training session scheduled by Greytt and instructed by our appointed coaches for individuals who have purchased our services on the platform.
Greytt Moves is one of our fantastic services tailored for individuals around or above the age of 50. We offer a range of fitness and wellness programs that you can purchase, schedule, and enjoy through our platform.
A package includes a specified number of sessions, the type of sessions, and the time period in which these sessions must be attended. For example, if you purchase the Starter Pack of "Golf Swing" program, you can attend up to 5 "Golf Swing" sessions within the specified period.
The "Platform" is our website and Whatsapp channel, where you can purchase, reserve, and schedule fitness and wellness sessions.
Greytt Moves is uniquely tailored for the 50+ demographic, with specialized coaches and programs designed to meet the specific fitness and wellness needs of this age group. We focus on providing a supportive and personalized experience to help you achieve your wellness goals.
We adhere to high safety and hygiene standards, including sanitized equipment, proper ventilation, and compliance with local health guidelines. For training at home or personal gyms, we will follow all the necessary protocols of the management.
Please bring comfortable workout clothes, appropriate footwear, a water bottle, and any personal fitness equipment specified by your coach.
If you feel any discomfort or pain during a session, inform your coach immediately. They will provide modifications or suggest alternative exercises to ensure your safety and well-being.
We provide a variety of sessions, including strength training, flexibility exercises, balance improvement and specialized sessions to help you get fitter for your passions ranging from golf to shopping to hiking!
Yes, we encourage you to refer friends! Check our platform for any ongoing referral programs or contact customer support for more information.
Disputes arising out of or in connection with this Agreement shall be submitted for mediation at the Singapore Mediation Centre. If mediation fails, disputes may be resolved through arbitration administered by the Singapore International Arbitration Centre (SIAC).
You can stay updated by subscribing to our newsletter, following us on social media, and regularly checking our platform for new announcements and offerings.
The platform may contain links to third-party websites. Greytt is not responsible for the content, privacy policies, or practices of these websites. Your interactions with third-party services are solely between you and the third party.
The coach assigned to your package may change at our discretion. If a coach is unavailable, we will appoint a replacement within a reasonable time.
No worries! Lack of prior experience is not a limiting factor. Our experienced coaches will guide you through these techniques to help you learn and grow.
Our coaches offer classes in English. Some coaches are multi-lingual and can also conduct sessions in other languages like Mandarin and Bahasa.
All charges and transactions made on the platform are non-refundable, including unused sessions after the specified time period, sessions cancelled or missed without appropriate notice, and delays or changes to scheduled sessions.
Unless stated otherwise, all prices and fees shown on the platform are exclusive of taxes, regulatory fees and other charges
If your payment fails, you will receive a notification to update your payment information. Your booking will remain pending until the payment is successfully processed.
We accept various payment methods, subject to the user agreement or terms of use of the chosen payment service provider.
Absolutely! The Terms of Service are available on our platform for you to review at any time. We encourage you to read them thoroughly before agreeing.
Yes, we reserve the right to amend these terms at any time at our sole discretion. We will notify you of any material changes at least 14 days in advance.
By accessing and using the platform or ticking the applicable checkbox during registration, you agree to be bound by these Terms of Service.
While a medical clearance is not mandatory, we recommend consulting your healthcare provider before starting any new fitness program, especially if you have any pre-existing health conditions.
You are responsible for your own fitness, health, and well-being. By purchasing a package, you represent that you are medically fit to use the services and have no health conditions that may affect your use of the services.
You must be able to form a binding contract with the company, not barred from using the services under applicable law, and comply with all applicable laws and regulations.
We value your feedback and strive to provide the best experience. If you have any complaints, please contact our customer support, and we will address your concerns promptly.
Our maximum aggregate liability shall not exceed the total fees paid by you for the six months prior to the date of any claims. We are not liable for any indirect, consequential, special, or incidental damages.
You agree to indemnify Greytt and its affiliates against any claims, actions, suits, costs, expenses, losses, damages, and liabilities, including legal costs, arising from any breach of the provisions, representations, and warranties in this Agreement.
